
Conversational UX Design
USPS Package Price Consultant
A chatbot that helps users find suitable USPS services and estimate shipping costs for diverse package needs among complex USPS offerings
Product designer who designs intuitive experiences that balance user needs, business goals, and technical feasibility across B2B and B2C products.

Conversational UX Design
A chatbot that helps users find suitable USPS services and estimate shipping costs for diverse package needs among complex USPS offerings
Coming soon!
Product Design (Mobile)
A redesign initiative to modernize and unify a fragmented product ecosystem while improving scalability within a resource-constrained volunteer-led organization
Coming soon!
Design Systems
Design system for faster & easier handoff. Establishing the token-driven design system and translating it into code using AI or a low-resource nonprofit.

UX Research & Interaction Design
Helping users confidently understand and direct AI based on real user research
Coming soon!
Product Design (Desktop)
Subtitle placeholder for project context